Fact Sheets

Department of Veterans’ Affairs

If you're a veteran, and a holder of a Gold Card or White Card with the Department of Veterans' Affairs (DVA), you are eligible to receive treatment from any dentist registered to provide services through the Medicare Benefits Scheme. However, not all dentists provide services through DVA programs so it's best to check with your dentist before making an appointment.

What you will receive

Gold Card holders will usually have all their dental treatments funded, provided the dentist establishes a clinical need for the treatment, while white card holders receive services in line with their recognised condtions. Depending on the types of treatment you need, the dentist will either be able to perform the work immediately and without approval from the DVA, or will need to seek approval from the department before proceeding.

So for instance, procedures like dental examinations, X-rays and temporary crowns can be done without delay, while some surgical work, dental implants and artificial tooth replacements known as dental prostheses will have to wait till the DVA provides approval.

The good news is that many general dental treatments don't require approval.

Annual treatment limits

You will need to keep in mind that while many standard treatments don't have an annual monetary limit attached to them, there are some that do. Your dentist will be able to tell you what falls into this category and how much money you have available to spend each year on services.

Some veterans are exempt from these limits:

  • Ex-prisoners of war
  • White Card holders (specific conditions) with a related accepted disability
  • White Card holders (specific conditions) with diagnosed malignant tumor that affects your teeth, mouth or gums

If you have any further enquiries about the DVA dental care program, you can either phone 133 254 (Metropolitan callers) / 1800 555 254 (Regional callers) or email generalenquiries@dva.gov.au